Find information about PlayStation products, features and services that are no longer available or are being discontinued. PlayStation 5: From your home screen, go to Settings. PS4. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. LONDON (Reuters) -Sony must face a mass lawsuit worth up to 6. Cancel PlayStation Plus Subscription via PS5/PS4. Go to direct. We would like to show you a description here but the site won’t allow us. Except as stated in the Refund Policy, or otherwise required by law, all purchases made from PlayStation Direct are final and non-refundable. This may show as two transactions in your account transaction history: a refund to your. Follow the instructions below to refund an eligible item: Open Fortnite. 对 PlayStation Store 上的购物申请退款. You’ll first speak to a chatbot that will ask if you’re the owner of the PSN account that was charged. Save at PlayStation Store with 4 active coupons & promos verified by our experts. This may show as two transactions in your account transaction history: a refund of the full. m. 753K subscribers in the playstation community. Based around the features of a DualSense controller and Remote Play, it. If your refund is approved, you’ll receive the money back to your original payment method within 2-10. GameSpot may get a commission from retail offers. Games. Select PlayStation Store refunds. Live chat says "sorry fuck you nobody is around". Three PlayStation Store content types are eligible for refunds: games and add-ons, subscriptions, and pre-orders. Justin Olivetti - September 8, 2023 5. If you take advantage of a free trial when you sign up to a service, the 14-day cancellation period will. Subscription services like PlayStation Plus, PlayStation Now, and Spotify Premium can be refunded within 14 days, even if the subscription has started, but the refund amount could be pro-rata for. The date that the Fortnite Crew pack expires will be displayed. © 2023 Sony Interactive Entertainment LLCThe time it takes to receive a PlayStation refund varies depending on the payment method and the specific circumstances of the refund request. 99. Jim Ryan President & CEO, Sony Interactive Entertainment. For most purchases, you have two weeks to. Now click Refund request. Recently, we notified players that PlayStation Store for PS3 and PS Vita devices was planned to end this summer. Step. Hardware & Repairs. To start the refund process: Choose to chat with a Sony representative on the official PlayStation support website. Playstation Network outages reported in the last 24 hours. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. How to Get a Refund for Modern Warfare on Your PlayStation 4? For all console gamers, PlayStation 4 is one of the most popular choices. Access™ controller. Hardware. They’ll post to their website and send out email notices. com or 1-205-259-7798, or chat on Door Dash: 1-855-341-0459. For example, if you buy a PlayStation™Plus 12-Month Membership and request a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription. Update, December 18, 2020 (03:20 PM ET): Hot on the heels of Sony issuing mandatory Cyberpunk 2077 refunds, Microsoft is now joining in. If you're ready to start the process, then you'll have to take the following steps: Contact PlayStation Support. Games. In the new window select New refund request. 4TB WD BLACK™ SN850P NVMe™ SSD for PS5™ consoles. I have had a refund issued before and got my payment back in 3-4 days. Select the amount and click Add Funds. 1 day ago · First things first, The PlayStation Portal is a great-looking and feeling device. Find everything you need for help with PS Store and accessing Refunds support for PlayStation. Sony - PlayStation Store $100 Gift Card Sony - PlayStation Store $100 Gift Card. com and sign in. Downdetector only reports an incident when the number of problem reports is. 99. After placing your order, you will receive an e-mail confirmation containing an order reference number. Backbone+ Membership gives players access to: All your games in one place & 20+ app features unlocked. Click the Settings gear icon. Games. Select an account and choose a date range. If you take advantage of a free trial when you sign up to a service, the 14-day cancellation period will. After seven days they bothered sending a botch standard "we don't do refunds for game purchases, super dooper sorry" reply back. The refund may be reduced pro-rata to reflect the use you have had of the service. How to request a PlayStation Store refund. " 3. Hi there! If you're inquiring about a refund for a PS Store purchase, please review our Refund Request Guide for information on the PS Store Cancellation Policy and how to inquire about a refund. I can look into that and see if it is eligible for. This may show as two transactions in your account transaction history: a refund to your wallet of the full amount originally paid and then a debit of a charge. Select PROMO CODE. You can request a refund through the support help. If you add an eligible payment method while shopping on PlayStation Store, the payment information will be saved to your account. You’ll first speak to a chatbot that will ask if you’re the owner of the PSN account that was charged. Yes, you can get a refund for a PlayStation game after playing it, however, it may not be a full refund. This is the fastest method to refund a game on PS5. See also: 5 Ways To Cancel PlayStation Now Subscription In 2023. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. You may request a refund up to 14 days after the date of purchase. Ubisoft Official Help Site. 99 charged automatically every 12 months. You may cancel a pre-order at any time before the release date and receive a refund. Step 2: When you are asked “what are you contacting us about”, select Refunds, Vouchers and Payments. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. I purchased a game today (7ish hours ago) - it started downloading as soon as it got purchased - my slow ass internet had the game at 500mb at which point I cancelled it just then. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. 1. It says in the description of the product on the store auto renew at full msrp will occur. Despite the mixed response to Sony's new streaming-focused PlayStation 5 accessory, sales for the new. PlayStation®5 Console - EA SPORTS FC™ 24 Bundle. Go to PlayStation Store and select your profile at the top of the screen. Now I don’t know if you know but compared to all other consoles, Playstation is the strictest I’m giving a refund noting that they’ve mentioned in order to give the refund, they would need to basically ban your account. Select a transaction to view details. and 8 p. Please be aware, any free trials will be included in the 14-day period. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Also listed are links with information on defective items, unknown charges, and replacements. The Playstation network is very badly maintained. How to request a Fortnite refund on Xbox One. +. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Select Yes. So Im trying to get a refund for a game I got that keeps crashing but the support chat keeps saying its closed. Vouchers & pre-orders. Provide all the necessary information requested, such as your Playstation Network ID, email associated with your account, and details about your subscription. If your code has expired, select Resend Code from the sign-in screen to receive a new code. From there, a chat box loads and you put in your name and answer a few automated questions, and then it puts you on hold for an agent. Then, navigate to the Refunds subsection. We cannot guarantee that the refund will be granted. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Please be aware, any free trials will be included in the 14-day period. Carefully enter the code and select Redeem. 2. The agent decides whether you can get a refund or not. This may show as two transactions in your account transaction history: a refund to your. I searched a lot on the net but found just one thread on forums which said you cannot. PlayStation®5 Console. Please be aware, any free trials will be included in the 14-day period. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Please see the PlayStation Store Cancellation Policy for more information. These Eerie Photos Are The Only Ones Ever Taken on Venus. You may cancel a pre-order at any time before the release date and receive a refund. GUIDE DIRECTORY | COMMUNITY SUPPORT TEAMSony's changed its PlayStation Store refund policy, so you can change your mind within 14 days of buying digital content on PS4. See more information about cancelling a pre-order here. This is the fastest method to refund a game on PS5. When using the Android PlayStation app, you may have mistakenly bought the wrong game version. Contact them again and ask if they can make an exception this one time. Having issues with system software? If you’re having issues with your console's system software, start in Safe Mode and update or reinstall the system. Try the PlayStation Repairs tool for connectivity troubleshooting. Free trial periods are included in the 14 day window. com, PlayStation Gear Store, and at participating retailers. Any cancellation requests following that date should be made via our usual. If you submit a chargeback for a refund that is outside of our refund policy, we may take one of the following actions: lock your EA Account; remove the content charged back. ET. Pre-Orders. PS5 PS4. Method 3: Disabling Auto-Funding. By following these simple steps, you'll be able to request a PlayStation refund. Carefully enter the code and select Redeem. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. This guide is based on the U. Two-factor authentication (2FA) and how to enable it. Refunds. Minimum purchase of $499. No one at playstation will answer phones or the support chat and i have been trying to get in contact with playstation since 4/5/2020 so i feels like they are getting paid to sit on there asses at home and do. Support, rewards, troubleshooting, and game tips for The Crew Motorfest. There is an upswell of anger amid the workers at Ubisoft Montreal, the developer of such titles as For Honor and Roller Champions. The new refund policy is Sony essentially asking its users to switch off one of the PS4’s biggest conveniences for the sake of security when buying games. After years of anticipation, the release of Cyberpunk 2077 has been soured by bugs ranging. EA Sports FC 24 Standard Edition PS4 & PS5: The successor to the FIFA series, EA Sports FC 24, is one of the top. Select a category from below: Payments. If you wish to request a refund, please reach out to the Support team of the store where you have made your purchase for assistance. The waiting for the refund to actually come back to you will depend on your card. Find the order in question and select. For the PS4 version of Cyberpunk 2077, go to the Help & Support section on the PlayStation website and request a refund. How do I play Rocket League in split-screen on PlayStation? Can't find what you're looking for? Have a look at these trending articles or let us know how we can help and we'll be happy to assist you. Join PlayStation Plus on an Essential, Extra or Premium membership plan and get hundreds of PS4 and PS5 games, online multiplayer, classics catalogue, exclusive. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Select Set Play Area to reset the play area when you need to edit or set a temporary play area. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Navigate to Fortnite from the list of games. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a. Go to Accounts and select Payment and Subscriptions. With PlayStation games, even doing a pre-launch download means you don’t qualify for a refund. Select Subscription from the menu on the left of the screen. 1. Every PlayStation voucher code contains twelve digits. Item (s) ship after your final payment. PlayStation Plus refund requirements . 9. How to get a Cyberpunk 2077 refund for PS4, PS5. Select APPLY. ago. 3 billion pounds ($7. Check. ), which was unintentional. We do not provide refunds for purchases made outside of PlayStation™Store, such as purchases made on PlayStation Direct, gift cards or vouchers (e. In these first three years, PlayStation Studios and third-party developers have introduced more than 2,500 PS5 games for players to enjoy, including fan-favorite titles in recent months […] Andrea Perez. Verify that you own a PlayStation account by clicking Yes. Connectivity. You may also wish to write ‘FRAGILE’ or ‘HANDLE WITH CARE’ on the box. Instead, head to the PlayStation support page on a web browser and click the blue Request Refund button. Need to arrange a PlayStation repair?. Norwegian Cruise Line cancels 7 months of sailings, refunds passengers. g. Every PlayStation voucher code contains twelve digits. *Up to 64 players supported on PlayStation 4. 6. Im worried it will go past the refund period so is there any reason its fucked?With support for 128 players on PlayStation 5*, Battlefield 2042 brings unprecedented scale on vast battlegrounds across the globe. Choose the available option to connect with an EA Advisor. Do you want to know how to get a refund from the Playstation Store on the PS4 or PS5? In this video, I show you how to get a full refund from the Playstation. 99. This game is not finished period and should not have been released at its current state. Turn on your PlayStation®VR2 system, go to the home screen and select Settings > Accessories > PlayStation VR2. Pre-Orders. However, depending on the type of game and the country in which it was purchased, the refund policy can vary. Click "I'm ready. Method 1: ‘Request Refund’ Button. 预加载 您最引领期盼的游戏；在该游戏推出前将游戏下载到您的主机中，在游戏一. 99. The more accurate and specific your information, the smoother the refund process will be. Full games, downloadable content, themes, avatars and season passes fall under this category. Having your date of birth, the email address in which you made the purchase, your PSN ID, and the full name of the item you are refunding will expedite the process. I like that the controls are essentially a DualSense. 17, 2020: Sony announced that it would be delisting the game from the PlayStation Store and offering refunds. You can find the carrier on the ‘order details’ page when you select ‘track my order’. Refunds – in limited capacity – are now allowed on the PlayStation Store, and Sony has given the full lowdown on how the process works. การขอคืนเงินจากการซื้อบน PlayStation Store. It’s your responsibility to make sure your PS VR is secure, as we won’t be able to help you if it’s damaged in transit! Seal the box securely will parcel tape. Here comes another exciting shopping season, with PlayStation’s Black Friday promotions happening this month. 18 hours ago · Now, during Black Friday 2023, you can get the PlayStation 5 "Marvel's Spider-Man 2" Bundle at Walmart for 15% off, or just $499. 99 charged automatically every 12 months. Step 4: Provide necessary information. Sign in to Account Management. PlayStation refunds work similarly to Steam refunds because you have 14 days to change your mind. If a refund is available, you must submit a request directly to. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. In some cases, this includes email, if it's offered at that support center. PULSE 3D™ Wireless Headset - PS5 & PS4. There are a variety of deals on games, hardware, and more across PlayStation Store, direct. On the next page, click ‘PS Store & Refunds’ from the list of topics. I feel this against regulations and opposed. Frequently bought together. For question one, click "Yes, I am" to confirm you were the person whose account was charged for the purchase. Please be aware, any free trials will be included in the 14-day period. Every PlayStation voucher code contains twelve digits. " 3. PS5. Playstation Refund (Change in 2022) Discussion. Next to 2-step Verification Status, select Edit > Activate > Continue. Sony has issued a statement saying it will refund all Cyberpunk 2077 purchases made through the PlayStation Store. Start filing refund requests! I didn't realize how bad the situation with Realms is until I actually tried to use it. In one transaction, two separate items were purchased. In just over a week since the global release of Call of Duty: Modern Warfare III, the multiplayer experience has showcased an immersive gameplay environment distinguished by its signature fast and responsive movement mechanics, along with. There are limitations on when you can get a refund for certain payments. The time it takes to receive a PlayStation refund varies depending on the payment method and the specific circumstances of the refund request. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. You would be asking for a refund if you went to McDonalds and your burger looked 10 years old. Every PlayStation voucher code contains twelve digits. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. playstation. Or you've accidentally been hit with a recurring fee from. PlayStation has a refund policy in place to provide guidelines for customers seeking refunds for their purchases. In some regions, you can select to refund the payment to your E pic Wallet. The company said that it “strives to. Expand this section for further details. playstation. Safety. . I accidentally purchased something on the store while making another purchase. Their refund process is complete BS. However there may be some payment methods in which the original payment. *If you have multiple accounts linked to the same payment method, please check the transaction history for each account. Players will be able to continue to purchase games on PS3 and PS Vita. . Upgrading To a PlayStation 5 Just Got Cheaper During Black Friday. The refund system takes effect beginning today, April 1. It has a nice slim form factor and feels comfy in your hands. Products that include virtual currency, skins, or other consumables and products or games that are marked as “non-refundable” are not eligible for refund. Maybe try 1-800-345-7669 if you are in the US. Woot! Here you can find pages that help you exchange an item and check the status of your refund. How to refund a PS Plus subscription? My annual PS Plus subscription automatically renewed yesterday (1. Try the PlayStation Repairs tool for connectivity troubleshooting. Answer seven questions, and you will be transferred to an actual support agent. Enter your first and last name, then select Start Chatting. Subscriptions. 9 out of 5 stars with 6056 reviews. In either case, we’ll send you an email about our decision and what you can do about it. Click on “Yes”. The largest PlayStation 4 community on the internet. You can find that page here. 8. Here’s what you should do: Head to the PlayStation support page. Getting our money back from accidental purchases on the PlayStation Store should. Please be aware, any free trials will be included in the 14-day period. Please be aware, any free trials will be included in the 14-day period. Visit the Refund Request page on the PlayStation website either on a desktop or in your mobile's internet browser. 1 day ago · First things first, The PlayStation Portal is a great-looking and feeling device. Find information about PlayStation products, features and services that are. PlayStation® Refunds for Subscriptions. Submitting a refund request is very simple: click on this link, sign in to your. Sign in to Account Management. Once you’re. com You can get a PlayStation Store refund by speaking to a live agent after you answer a series of simple questions through the PS customer support bot. Store & Refunds. Your package may be shipped using either FedEx or UPS. However, if you consent to immediate delivery of the digital content (such as a digital collectible) or immediate supply of the service, we can. 1. Usually they have more than one way to contact them -- normally phone service and another means. Tiered Services. And I stick up for Sony ALWAYS, even after they got hacked for months that one time and shit got stolen from everyone. I made a stupid purchase without knowing what I was getting into, and I take full responsibility for that. Pre-Order The Sims™ 4 For Rent Expansion Pack. Customers will. If you haven't yet downloaded the game, you're more likely to get a refund. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. Every PlayStation voucher code contains twelve digits. Please be aware, any free trials will be included in the 14-day period. 1. 3. For question one, click "Yes, I am" to confirm you were the person whose account was charged for the purchase. See more information about cancelling a pre-order here. The most efficient method of getting your refund, according to Sony’s site and forum users, is to contact customer support. I haven't used it a all since it was renewed, haven't even turned on my PS4, but Playstation support doesn't reply. This means that, provided you do not launch the game after your purchase, you will have up to 14 days from the date of your purchase to cancel. Originally, CD Projekt Red had referred frustrating owners of the title to reach out to. In the Contact Support page, you are able to choose PS Store & Refunds. Through EA: You can Go to the EA Refund page and follow the steps by adding the necessary details to request a refund. Saved $4 and got twice the product. How to change a PlayStation Plus membership plan on a web browser. Sony - $100 PlayStation Store Card [Digital] Sony - $100 PlayStation Store Card [Digital] User rating, 4. PlayStation Video game console Gaming. The location for the refund request option will be the same on Xbox, PlayStation 4 or PC, but the controls here are specific to the Xbox One. The launch of Cyberpunk 2077 isn't going smoothly. I ended up purchasing a hard copy of it for my personal collection so don't need a digital copy. Best case scenario they'll give you a one-time refund as a sign of "goodwill gesture". 5% Off with our 26 verified and active CDKeys coupons this November 2023. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. For question one, click "Yes, I am" to confirm you were the person whose account was. Sign in to Account Management and select Transaction History from the home screen. Find out if you're eligible for a PlayStation Store refund and how to request a refund on Playstation™Store purchases including games, DLC, pre-orders and subscriptions such as PlayStation®Plus. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Keep in mind that you're not guaranteed a refund even if you do meet the criteria. Return your console by going to your local post office/drop off point, etc. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. LONDON, Nov 21 (Reuters) - Sony (6758. After purchasing this type of content through PlayStation™Store, you have 14 days from purchase to request a refund to your wallet on PlayStation™Network. Remove all card and payment info from your account. And yeah, they do keep track of when you've already used it, because I used mine up. I’ve seen the gameplay that has been posted this morning and the countless threads of horrible graphics that’s unacceptable. I forgot to cancel auto renewal, but have read that it can be refunded within 14 days. This is the fastest way to solve the issue. 2 days ago · Approximately $700,000 of unbudgeted employee overtime expenses. Hvis du vil anmode om en tilbagebetaling af denne type indhold. There are limitations on when you can get a refund for certain payments. If the in-game consumable has been delivered to you (for example if you launch the game immediately after your purchase) you are not eligible for a refund unless it’s faulty. Sony PlayStation is being sued for £5bn in the UK over allegations it "ripped off its customers" with overpriced games and in-game purchases. Pay 20% today to reserve your item and lock in the price. Business, Economics, and Finance. Consider joining r/PlayStation for your daily dose of memes, screenshots, and other casual discussion. Please be aware, any free trials will be included in the 14-day period. For most purchases, you have two weeks to. Find everything you need for help with PS Store and accessing Refunds support for PlayStation. Depending on factors such as how long you have played the game, the amount of time it has been since you purchased it, and the condition of the game, you may be able to get some money back for it. You can get refunds on purchases you made through the PlayStation Store. “For a great majority of our player base, you will not notice any changes to your weapons,”. There’s a reckoning taking place over in Fallout 76 today, a reckoning that perhaps is long overdue. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Many card issuers allow you to add authorized users who are 16 or younger, granting them permission to charge purchases to your account. b) Goodwill Returns Policy. Three PlayStation Store content types are eligible for refunds: games and add-ons, subscriptions, and pre-orders. " 4. You may cancel a pre-order at any time before the release date and receive a refund. PS5 console: check transaction history. Thanks GameStop. Please be aware, any free trials will be included in the 14-day period. Select the eligible product. PS4 console: redeem a voucher. ago. From there, you can contact PlayStation about getting a refund for the game you want the money back for. Select a category from below: Payments Purchases & PS Store Refunds Vouchers & pre-orders Find everything you need for help with PS Store and accessing Refunds support. Enter the verification code from your authenticator app or the SMS that was sent to your registered mobile phone number*. This means you can return your purchase for a refund as long as it’s in its original condition. Games. $99. The refund may be reduced pro-rata to reflect the use you've had of the service. Your right to a refund depends on the type of product you have purchased from PlayStation™Store: Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles; Pre-Orders; Promotional Bundles such as “3 for 2” PlayStation®Plus Subscription Services; Wallet top ups; Purchases made outside of. Sony on Monday updated its PlayStation Store refund policy: Now you. Enter the discount code. I tried it last year and there was no way to get a refund. For pre-orders, you can. Important notices. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Pre-Order Avatar: Frontiers of Pandora™ Gold Edition. Games. Enter your payment information. Every PlayStation voucher code contains twelve digits. Select a category from below: Payments. Only available for items shipped and sold by Amazon. What happened was I remember very well I had turned auto renew off last year when buying 1 year subscription but it renewed anyways, now that I don't use PlayStation I needed that money back and thanks to customer. Sign in to Account Management. Frequently asked questions about Billing and Payments when shopping directly from PlayStation. This may show as two transactions in your account transaction history: a refund to your. To request a refund for an digital Xbox game, you'll have to visit Microsoft's refund page. Now I don’t know if you know but compared to all other consoles, Playstation is the strictest I’m giving a refund noting that they’ve mentioned in order to give the refund, they would need to basically ban your account. We really like Playstation and have been loyal customers. PlayStation 5 Console (PS5) - $449. PS5. Pre-Order Avatar: Frontiers of Pandora™ Ultimate Edition. You may wish to inquire with the retailer where you made the purchase. They're suffering constant hacks and getting customer info stolen. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1. Purchases & PS Store. Select the reason for the refund in the pop-up window. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc.